In a fragmented freight forwarding industry where the top 20 companies control only 30-40% of the market, there is still huge potential for consolidation, cost efficiencies, and growth.
How can DSV Panalpina take advantage of the opportunities and maintain its record of profitable and sustainable growth?
As Panalpina is successfully integrated into the business, digital innovation will continue to play a critical role. High quality data will be the glue that helps bind the companies together, and we would like to draw your attention to how OpenText Solutions can help you with:
- IT landscape consolidation and decommissioning
- Process optimisation and cost reduction (for example, through invoice automation)
- Productivity improvement through automation
- Customer experience enhancement through self-service delivery
- Reduce the cost per transaction to support DSV Panalpina’s continuous growth
For many years, OpenText has helped DSV Panalpina with information management. OpenText solutions currently assist DSV Panalpina with decommissioning old enterprise applications, and our OpenText™ Streamserve customer communications management (CCM) software is connected to your Cargowise One system, managing more than 30 billion transactions per year to help DSV Panalpina deliver a better customer experience.