The utilities industry is experiencing dramatic and far-reaching changes. This business case has been prepared by OpenText™, a leading SAP partner, to give you a flavour of how we can help UK utilities companies reimagine their business processes to capitalise on the opportunities of an increasingly connected world.
The digital economy needs clean, dependable and affordable water and energy. Yet decarbonisation, deregulation, decentralisation and technological innovation are disrupting established utilities. The emerging digital energy network will foster new business models and processes, new customer demands, and new ways of working in a competitive and changing environment.
The industry is caught between two apparently opposing forces: pulled to economise and pushed to innovate. In an environment of slowing demand and declining revenues, how can utilities companies balance the need to operate its existing infrastructure efficiently while adapting to seize the opportunities of this volatile market? And how can digital transformation help?