Build on
Your Success:

Food retailing in Sweden is a mature market with modest annual growth. Yet it is also dynamic and highly competitive as consumer tastes and habits change, and discount stores and e-commerce continue to expand.

Axfood’s goal is to grow more than the market through:

• Offering an attractive, effective and wide assortment that gives customers price value
• Creating the best customer shopping experience online and in-store
• Establishing stores and developing new segments, categories and services
• Driving sustainable product supply with high efficiency and quality across the entire supply chain
• Improving operations and developing new ways of working through digitalisation
• Building a winning culture by attracting, recruiting and developing the industry’s best people

How can OpenText help?

IT will continue to be a key enabler in delivering these strategic priorities. As Axfood embarks on a major upgrade to its core SAP^® systems, we would like to draw your attention to how OpenText solutions for SAP can help you achieve your objectives.

In this specially prepared e-book we focus primarily on HR, and how our document management solutions can help improve the efficiency and effectiveness of your HR processes as Axfood strives to attract, recruit and develop top talent

We also suggest how our solutions can deliver significant benefits across the whole of your evolving SAP landscape. Flexible archiving, for example, can help you manage data volume, reduce costs, and meet evolving data governance requirements by enabling you to:

• Store both SAP and non-SAP documents safely and securely while allowing full access to your SAP software transactions and business processes
• Quickly and permanently decommission legacy systems while maintaining the data access you need

We hope you find this information useful, and we look forward to extending our working relationship moving forward.

“We are working to further improve operational efficiency through greater digitalization.”

Klas Balkow, President and CEO
Axfood Annual and Sustainability Report 2018

In today’s data-driven world, information is every retailer’s most valuable asset. Users across Axfood’s business need access to relevant content when and where they need it, in the context of their job and in an easy-to-use format.

From this information comes intelligence. Integrating Enterprise Content Management (ECM) into Axfood’s core business processes and systems allows you to unlock the value embedded in information and content and achieve better business outcomes. ECM provides a user-friendly platform to:

• Manage information flows
• Increase productivity
• Drive efficiencies
• Make more informed business decisions

How can OpenText help?

OpenText solutions for SAP enable ECM and can help Axfood become a connected and intelligent enterprise. Certified to work with SAP platforms and applications, these solutions provide a simplified way to bring all content into your SAP business processes. With flexible deployment options, you can set up content in the cloud, on-premise, or as a hybrid solution.

Our unified digital content platform helps information flow accurately, in real time, to ensure the right information gets to the right people at the right time. They can access it through the SAP Fiori^® user interface or via Microsoft^® Office applications, Web browsers, and mobile apps on iOS and Android devices.

The OpenText Suite for SAP

Click to expand

Increase productivity

Give users a 360-degree view of both structured and unstructured business content from a single interface, providing content in context without the need to switch between different applications.

Streamline innovation

Transform business models and digitalise value chains more quickly by extending content services into your foundational technology environment.

Gain better insights

Deliver deeper insight into product, customer, supplier or asset performance through integrated data and content analytics for better decision making.

Mitigate compliance risk

Automatically apply metadata and classifications transparently in the background, without end user intervention.

Provide one version of the truth

Create a centralised repository for all business content – regardless of its source – to ensure everyone is working with the most current and relevant content.

Decommission legacy systems confidently

Reduce your costs by quickly and permanently decommissioning outdated systems while still maintaining the data access you need.

Deliver new digital experiences quicker

Speed to market is essential. OpenText AppWorks gives you the power to digitise, automate, streamline and unify processes with a much lower IT workload. The platform provides a low-code environment to:

• Build and iterate new applications faster and easier
• Leverage your existing enterprise software investments
• Automate manual processes to drive productivity
• Deliver better customer experiences

Explore the OpenText AppWorks Platform

Watch the video

Axfood strives to attract, recruit and develop the industry’s best people in a workplace characterised by commitment, diversity and sustainability. This makes Axfood even better at meeting customers’ needs and makes the company an even more exciting place to work.

Managing an increasingly diverse and distributed workforce requires a step-change in efficiency. HR organisations cannot afford to spend hundreds of hours each year manually storing, managing and retrieving employee documents or switching between different applications.

How can OpenText help?

OpenText Extended ECM for SAP SuccessFactors^® helps you manage all your employee documents in a secure and compliant manner. The solution centralises the way these documents are digitalised, created, stored, managed and accessed. It can help you:

Get a 360-degree view of your employee files

Simplify the processing, managing and securing of large volumes of employee, retiree and contractor documents from one location with pre-defined HR folder structures and taxonomy.

Manage your employee documents securely

Securely manage employee files with advanced version control and document auditing. Full-text search of employee documents helps to quickly locate documents to comply with audit inquiries.

Enhance your records management

Minimise audit and litigation risks and support your GDPR compliance strategy with document-level rules for access, retention and deletion of records for active and inactive employees.

Automate your HR document generation

Automate the creation of compelling employee correspondence with pre-defined templates, directly populated with accurate employee data from
SAP SuccessFactors.

Staying Ahead of the HR Content Challenge

Read the executive white paper

The pace of change in Sweden’s food retailing industry is accelerating, creating both challenges and opportunities for Axfood. In addition to developing an excellent workforce, the company’s other strategic priorities are delivering the best customer offering and shopping experience, achieving efficient and sustainable product sourcing, and ensuring the accurate measurement of key performance indicators.

How can OpenText help?

Streamlining your digital information flows can drive innovation, competitive advantage, and revenue generation across all parts of the business. OpenText solutions for SAP make your digital content an innovation enabler by putting it into the context of all key business processes and SAP solutions – including SAP Ariba^®, SAP S/4HANA and SAP C/4HANA – to support your key strategies.

Deliver a great shopping experience

Axfood aims to offer an attractively priced assortment of good and sustainable food, and interact with its customers through its food concepts to give them the best shopping experience when and where they like. OpenText solutions for SAP can help you:

• Deliver a truly omni-channel customer experience
• Understand customers and interact effectively
• Increase brand value and satisfaction
• Provide targeted, informative digital communications

Achieve efficient and sustainable product sourcing

Axfood will be a driver of sustainable product supply with high efficiency and quality across the entire chain. OpenText solutions for SAP can help you provide shared access to information to:

• Enable real-time supplier collaboration and communication
• Manage bid processes consistently to qualify the best suppliers
• Control maverick buying
• Consistently manage supplier contracts
• Monitor supplier performance

Create streamlined financial and compliance processes

Axfood will measure its success through a number of key performance indicators coupled to its key strategic areas including financial, sustainability and employee targets. OpenText solutions for SAP can help you to:

• Integrate management of financial data and documents
• Provide seamless collaboration for SAP and non-SAP users
• Optimise and automate for process transparency
• Maintain documentation security and compliance
• Replace human touch points with business rule processing

The best-run businesses are data and process driven, and SAP and OpenText are committed to helping deliver on this promise by helping customers evolve to intelligent and connected enterprises.

An intelligent enterprise makes optimum use of its data assets to achieve business outcomes faster – and with less risk. Data feeds intelligence, which in turn feeds the process automation and innovation that are vital in helping retailers like Axfood to achieve breakthrough levels of productivity and deliver a great shopping experience.

By connecting processes that span several applications, you can leverage intelligent technologies like automation and machine learning to reduce repetitive tasks and free up your employees to do more meaningful work. You can use advanced analytics to deliver a best-in-class experience for customers by anticipating and proactively responding to their needs. And you can create new business models and revenue streams by monetising data-driven capabilities and applying your core competencies in new ways.

As Axfood builds for the future, OpenText solutions for SAP can enhance your existing SAP investments across the three essential components of the Intelligent Enterprise:

Intelligent Suite

Intelligent, integrated applications that enable customers to automate day-to-day business processes.

Digital Platform

Facilitates the collection, connection and orchestration of data and integration across the intelligent suite.

Intelligent Technologies

Embedding intelligence in applications to enable customers to use data to detect patterns, predict outcomes and suggest actions.

The Digital Content Platform

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Use Digital Information to Compete and Win in the Digital Economy

Read the brochure

UK caterer supplier

Business focus:

• With 7,000 employees generating documents at 50 locations, the company recognised the need for a centralised content management solution to better manage its growing store of customer, corporate and employee information and to eliminate its reliance on hard copy files.

Products:

• OpenText Archive Server
• OpenText ECM Suite

Benefits:

• Faster access to employee records
• Better management and control of internal documents
• Dramatic savings in time and related costs

US food manufacturer

Business focus:

• This family-owned company was keeping important documents relating to its 1,600 employees locked in filing cabinets across multiple locations. All these paper files have now been digitised and stored electronically to provide a better service to its highly-valued employees.

Products:

• OpenText Employee File Management for SAP Solutions
• OpenText Extended ECM for SAP Solutions

Benefits:

• Significant time savings from fast, easy file access
• Reduced operational costs from eliminating paper storage
• Increased HR staff satisfaction

New Zealand grocery co-operative

Business focus:

• To support its 335 member-owned stores, this national food co-operative decided to move from a six-step manual invoice management process to an automated paperless system – improving accuracy and delivering a vastly enhanced service to stores and vendors.

Products:

• OpenText Vendor Invoice Management for SAP Solutions
• OpenText Invoice Capture Center for SAP Solutions
• OpenText Document Access for SAP Solutions

Benefits:

• 90% invoice processing automation
• Reduced physical storage costs
• Faster, more efficient and transparent supply chain

Global consumer products manufacturer

Business focus:

• Having grown both organically and through acquisition over several decades, files for the company’s 50,000 employees worldwide were held in many different systems. As part of its global HR transformation project, all employee information is now managed in one place.

Products:

• OpenText Extended ECM for SAP SuccessFactors

Benefits:

• A single, secure source of all HR information
• Quick and easy access to employee documents
• Cost savings, efficiency improvements and greater compliance

Austrian crystal glass and jewellery retailer

Business focus:

• The family-owned company has grown to around 30,000 employees with a presence in over 120 countries. To overcome the information barriers hindering effective collaboration between departments and improve efficiency it opted for a one-stop, global document management solution.

Products:

• OpenText Extended ECM for SAP Solutions

Benefits:

• Single source of information for all users
• Reduced archive storage costs
• 300% improvement in document retrieval efficiency

Malaysian retail and wholesale chain

Business focus:

• With 78 stores ranging from hypermarkets and malls to convenience stores and franchised outlets, the company received around 2,000 vendor invoices a day. Automating their manual processing has improved efficiency and dramatically increased worker productivity.

Products:

• OpenText Vendor Invoice Management for SAP Solutions
• OpenText Invoice Capture Center for SAP Solutions

Benefits:

• 95% invoice processing automation
• 50% fewer staff required for invoice processing role
• 36,000 hours per year saved for more value-added tasks

For more than two decades, SAP and OpenText have joined forces to enable digital transformation, advance business processes, and launch our customers ahead of the competition. The SAP and OpenText partnership makes it simple to incorporate mobile, cloud, Big Data, and future technologies into content-rich digital processes. Together we build a foundation for innovation, remove complexity and risk, and help you assimilate while focusing on your business objectives.

Connected information. Intelligent enterprise. OpenText and SAP.

Watch the video

Björn Alexanderson

Account Executive

OpenText

M: +46 70 920 94 74

E: balexanderso@opentext.com

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